Privacy policy

Privacy Policy

Introduction

Welcome to ZOERAM. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

 

Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)

Non-Personal Information

We may also collect:

  • Device information
  • Browser type
  • IP address
  • Pages visited
  • Time spent on the website
  • Shopping preferences and interactions

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized activities
  • Send promotional offers or marketing emails (only if you choose to receive them)

We do not sell or rent your personal information to third parties.

 

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Analyze website traffic
  • Personalize content and offers

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly.

 

Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics tools
  • Advertising and marketing platforms

These third parties may have access to certain information only as necessary to perform their services and are expected to protect your information.

Our store may also contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable methods to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

 

Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

 

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date.

 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: ZOERAM

Email:  support@zoeram.com

WhatsApp Support: +91 9141051586

Customer Support Available In: 24x27

Address: Davangere 577001, Karnataka, India

We are committed to resolving any concerns regarding your privacy and data protection.